Before you order

How do custom orders work?

Submit your request through the custom form or product page. I’ll review your details and be in touch to confirm your design, pricing, and next steps before any work begins.

Can I request something not listed on your website?

Absolutely! I love bringing new ideas to life. Submit a custom request and I’ll let you know what’s possible.

Please note: All requests are subject to product and material availability.

Do I need to pay upfront?

For custom orders, a deposit is required before design work begins. The remaining balance will be due before your item is completed and shipped.

Is the deposit refundable?

Deposits are non-refundable once design work has started, as time and resources have already been invested.

Can I make changes to my design?

Minor changes are welcome during the design process.
Once a design is approved, additional changes may incur a fee.

How long will my order take?

Custom orders typically take 2–4 weeks depending on the design and workload.
This includes design time, production, and processing. Readymade designs orders take 1- 3 weeks.

Do you offer rush orders?

Yes! Rush orders may be available for an additional fee. Please check the rush order box upon ordering.

When will my order be shipped?

Your order will be shipped once completed and fully paid. You’ll receive tracking details once it’s on the way.

Can you print copyrighted images or logos?

I’m unable to print copyrighted or trademarked images (such as logos, characters, or branded designs) without permission.